Please understand that availability enquiries and bookings are only possible online via our portal. Select your ship and then your travel period in the "BOOKING" window to the right. Please note: if parking spaces are displayed as already fully booked, then the parking spaces are actually sold out and we are unfortunately unable to accept any further bookings/reservations for them, even on request.

For any other question you are welcome to use the contact form below.
Many general questions are also answered in our FAQ section (Frequently Asked Questions).


Contact form

Please send us your enquiry.



Availability by phone: Mon-Fri 10.00 a.m.- 3.00 p.m.

Enquiries regarding:

  • AIDA cruises: +49 (0)431.98 22-347
  • TUI cruises: +49 (0)431.9822-346
  • MSC cruises: +49 (0)431.9822-345
  • All other shipping companies: +49 (0)431-9822-399